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17492 CDCV Announcement System web banner v5 01

Passenger voice announcement (PVA) systems are being rolled out on all CDC Victoria route buses, beginning with our Sunshine depot.

This is part of our plans to invest in innovation, improve customer service, lower fare evasion levels and enhance overall safety on board.

The PVA system is actuated and provides a welcome message when doors are opened and also includes a friendly reminder for customers to ‘touch on’ with their MYKI cards.

The new voice announcements will allow our drivers to focus on providing personalised customer service, while the friendly reminder for customers to “touch on” using their MYKI card aims to diminish fare evasion levels.

CDC Victoria will continue to apply the new PVA system to all our existing and future fleet and aims to complete close to 400 vehicles by the end of 2018.

If you have any feedback regarding the PVA system, please send this to: This email address is being protected from spambots. You need JavaScript enabled to view it.