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Latest news:

>> Ballarat Bus Shuttle for the Western Bulldogs vs Port Adelaide game Read more...     >> New St Albans Interchange/Route 418 timetable changes Read more...      >> Temporary Route 605 re-alignment Read more...      >> Bus Safety Week – 1st to 5th May 2017 Read more...      >> Route 498 diversions due to roadworks Read more...      >> Anzac Day 605 Diversion Read more...         >> Easter and Anzac Day services Read more...         >> Changes to the Clayton bus loop Read more...         >> Real-time travel information on Geelong’s Bus Network Read more...           >> Download a new Ballarat bus timetable now Read more...            >> New Ballarat bus network from 29th January 2017 Read more...           >> HIRING NOW – DRIVERS FOR BALLARAT REQUIRED Read more... 

Lost Property

If you have lost something on our buses, we will do our very best to get it back to you. Each bus depot operates specific routes, so it's important you at least know the route number and time of day you were travelling.

You can call us if you know the depot at one of the following numbers:

LocationRoutesPhone
Altona 400, 411, 412, 414, 415, 417, 493, 494, 495, 496, 497, 498, 606 (03) 9398 2712
Ballarat All bus routes (03) 5331 7777
Geelong 1, 10, 11, 12, 20, 22, 23, 24, 25, 43 (03) 5240 5000
Oakleigh 601, 605, 612, 623, 624, 625, 626, 630, 900 (03) 8545 6000
Sunshine 406, 407, 408, 409, 410, 418, 419, 421, 423, 424, 425, 461 (03) 9390 0111
Werribee 150, 151, 153, 160, 161, 166, 167, 170, 180, 181, 190, 191, 192, 439, 441, 443 (03) 9368 6000

Alternatively, you can complete the following Lost Property Form (please note: it may take 12 hours for a response on weekdays and weekend enquiries will be answered the very next business day)

Your name:(*)
Invalid Input

Email:(*)
Invalid Input

Telephone:
Invalid Input

Bus route number you travelled on:
Invalid Input

Time of day you travelled:
Invalid Input

Choose depot:
Invalid Input

A full description of the item or items you have lost :
Invalid Input

Enter the code:(*)
Enter the code:
RefreshInvalid Input

We will check our lost property area at our depots and call you back as soon as possible. Lost property is registered and kept for one month, at which point it will be donated to a charity. Please note that perishable items such as food will be disposed of immediately.

Getting your property back

If we have found your property, we will inform you of the address of the depot where you can collect it during our office opening hours (Monday to Friday 9am - 5pm). For security purposes, please bring a photo ID when collecting items.

Have you found something on the bus?

Please hand any items you find on the bus to the driver.